Privacy Policy

1. Introduction

Heart & Craft Talent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment services, visit our website, or interact with us.

2. Information We Collect

2.1 Information from Employers

We may collect the following information from employers:

• Company name, contact information, and business details
• Job descriptions, requirements, and hiring preferences
• Billing and payment information
• Communication records and correspondence

2.2 Information from Candidates

We may collect the following information from job candidates:

• Personal identification information (name, email, phone number)
• Resume, CV, portfolio, and work samples
• Professional experience, skills, and qualifications
• Employment history and references
• Salary expectations and job preferences
• Interview feedback and assessment results

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide recruitment and placement services
• Match candidates with appropriate job opportunities
• Facilitate communication between employers and candidates
• Process payments and manage billing
• Improve our services and website functionality
• Send you updates, newsletters, and service-related communications (with your consent)
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• With Potential Employers/Candidates: We share candidate information with employers who are seeking to fill positions, and employer information with candidates who are being considered for those positions. This sharing is essential to provide our recruitment services.
• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (such as payment processors, email service providers, or cloud hosting services), provided they agree to keep your information confidential.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal and contractual obligations)
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable

To exercise these rights, please contact us at hello@heartandcraft.agency

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Heart & Craft Talent
Email: hello@heartandcraft.agency
Phone: 847.951.0877